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About

Why Ricoh IT Services

 

80 Years and Millions of Clients

Ricoh IT Services specializes in the design, implementation, security and support of infrastructure, cloud and networking systems. We are focused on empowering the growth of your business.

Turning data into insights. Turning technology into innovation. Turning vision into reality. This is Insightful IT.

 

This is Insightful IT.

Proven Innovation

for over 80 years, we've been at the forefront of providing insightful and innovative digital workplace solutions to more than 1.2 million clients globally, across a broad spectrum of industries.

 

plug Created with Sketch. YOUR BUSINESS GOALS INFORMATION SYSTEMS (I.S.) APPLICATIONS | DATA | PROCESS

mgmt Created with Sketch. I.T. MGMT
  • Business and IT aren't aligned
  • IT is reactive
  • Budgeting is difficult and reactive
  • IT is a distraction
  • Complacent decision making
  • Virtual CIO works with your business to create an IT plan
  • IT plan contains roadmap outlining all technology and activities
  • Budget alignment to IT plan and roadmap
  • Stress free IT management and support

Gartner says 77% of CIO's rate their organizations as ineffective at strategy and planning

Untitled 4 Created with Sketch. CLOUD
  • Lacking cloud knowledge & skills
  • Not knowing what to move to the cloud
  • Cloud option overload
  • Current systems can't scale or change with business
  • Cloud expertise on demand
  • Assessments to identify cloud readiness
  • Scalable private, public or hybrid cloud options
  • Navigate changing IT and business landscape

Forbes reports that 83% of enterprise workloads will be in the cloud by 2020

Untitled 3 Created with Sketch. NETWORK / INFRASTRUCTURE / SECURITY
  • Too much complexity in the data centre
  • Security capability missing
  • Changing work styles and devices
  • Hybrid IT, difficult to implement
  • Projects over budget and under delivering
  • Assessment and design services to help reduce complexity
  • Security consulting and technology expertise
  • Experts on demand
  • Partnerships with the industry's leading vendors

70% of companies engaged in hybrid IT transformations struggle to translate business needs into effective IT investments and operations plans

user Created with Sketch. USER & SYSTEM SUPPORT
  • Support not there when it's needed
  • Critical systems unmanaged
  • Expertise missing
  • Gaps in resource availability
  • Unpredictable IT support costs
  • Agile, remote and onsite support services
  • 24/7 critical systems monitoring
  • Increased system reliability
  • Experts on-demand
  • Staff augmentation

Managed IT is 3X more likely to yield predictable costs

plug Created with Sketch. INFORMATION SYSTEMS (I.S.) APPLICATIONS | DATA | PROCESS YOUR BUSINESS GOALS

I.T. MGMT
  • Business and IT aren't aligned
  • IT is reactive
  • Budgeting is difficult and reactive
  • IT is a distraction
  • Complacent decision making
  • Virtual CIO works with your business to create an IT plan
  • IT plan contains roadmap outlining all technology and activities
  • Budget alignment to IT plan and roadmap
  • Stress free IT management and support
CLOUD
  • Lacking cloud knowledge & skills
  • Not knowing what to move to the cloud
  • Cloud option overload
  • Current systems can't scale or change with business
  • Cloud expertise on demand
  • Assessments to identify cloud readiness
  • Scalable private, public or hybrid cloud options
  • Navigate changing IT and business landscape
NETWORK / INFRASTRUCUTRE / SECURITY
  • Too much complexity in the data centre
  • Security capability missing
  • Changing work styles and devices
  • Hybrid IT, difficult to implement
  • Projects over budget and under delivering
  • Assessment and design services to help reduce complexity
  • Security consulting and technology expertise
  • Experts on demand
  • Partnerships with the industry's leading vendors
USER & SYSTEM SUPPORT
  • Support not there when it's needed
  • Critical systems unmanaged
  • Expertise missing
  • Gaps in resource availability
  • Unpredictable IT support costs
  • Agile, remote and onsite support services
  • 24/7 critical systems monitoring
  • Increased system reliability
  • Experts on-demand
  • Staff augmentation

  • Predictable

    From invoices to technicians and everything in between, you’ll always know what to expect from Graycon.

  • Reliable

    Whether it’s our experts on demand or our 24/7 service desk, you can depend on us to deliver the support you need, when you need it.

  • Stress-free

    Technology doesn’t have to be complicated. Our experts can manage and maintain end-to-end IT solutions for your business, so you don’t have to.

  • Secure

    Networks, applications, servers, workstations and cloud –– we keep it running and constantly protected.

Your Goals. Our Insight.

Proactive Expertise

Our certified and trained IT Services professionals provide clients across Canada with IT solutions to help improve customer service and increase productivity, to support the overall growth of their business.

Global Experience. Local Insights.

With 80 years of experience, our solutions bring global expertise to solve local challenges for optimum results that fit your business objectives.

Rightsized Solutions

We provide customized solutions to deliver the fit, functionality and price you need for operational efficiency that is simple to maintain and scale as your business grows.

Customer-First Approach

Our focus on understanding our customers' needs first, guides the process and technology solutions we recommend - from consulting to implementation.