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IT security

IT Security Solutions as a Service

Protect your business – in budget, no compromise

The first six months of 2019 have seen more than 3,800 publicly disclosed breaches exposing an incredible 4.1 billion compromised records.1 Own the technology security strategy of your business with our IT Security Solutions as a Service, without having to pay for massive infrastructure upfront. You can implement a comprehensive IT security strategy for your business and only pay for what you use. Ricoh’s virtual CIOs can assess your company’s IT environment to put together a detailed roadmap that includes a combination of out-of-the-box solutions to fit your needs. IT security may no longer be dependent on your capital expense budget.

Firewall as a Service

Take your network security to the next level

IT security technicians

A firewall is a network security device that acts like a guard to your network traffic. It monitors all incoming and outgoing information and data and decides what to allow or block, based on a pre-determined set of security rules. A firewall is your company’s first line of defense.


Ricoh's Firewall as a Service provides you with more than a security device. Our security consultants can manage, service and monitor every aspect of your firewall system including updates and patches. Our monitoring services equip you with deeper insights to stay ahead of the curve. And if a security incident occurs, our team will respond immediately at no extra costs to you.

With our 100% hands-on approach, we can take care of:


  • Sizing and deployment
  • Device configurations and installations
  • Testing
  • Patching and security updates
  • Warranty and support
  • Monitoring and maintenance
  • Comprehensive monthly reporting

A few of the benefits from Ricoh’s Firewall as a Service solution are:


  • Continuous visibility and alerting of network activity
  • Automated intelligence updates from ongoing R&D efforts
  • Configuration backups
  • Hardware lifecycle refreshes
  • Protection of your network, workstations, mobile devices and users against multiple forms of cyber threats

Backup as a Service

Plan for a secure future with disaster recovery

data center

Every business needs a backup solution as part of an effective disaster recovery plan. Ricoh's Backup as a Service solution gives you what you need, so you're not paying for what you don't. Say “no” to the inconvenience of storage requirements, hardware upgrades, cloud provisioning and software maintenance. Stop worrying about changing tapes and failed backups. We'll manage your on- and off-site backup using backup appliances and cloud-based services that are considered some of the best in the industry. Our Canadian offsite data centre ensures your data is secure and never leaves Canadian soil.

Ricoh’s Backup as a Service offers:


  • All-in-one Backup appliance
  • Flexible recovery options
  • Instant appliance replacement
  • Proactive management of backups
  • Automatic firmware updates
  • Multi-year discounts
  • Hardware refresh after four years
  • Subscription pricing for predictability
  • Support for physical and virtual machines

A few of the benefits from Ricoh’s Backup as a Service solution are:


  • Daily monitoring and management
  • Unlimited cloud storage and replication
  • File/folder and application restores
  • Remote restore and basic disaster recovery testing
  • Detailed reporting

Endpoint Protection as a Service

Continuous protection for your workstations and servers

IT security managers

With today's targeted attacks, malware and ransomware, it's not enough to buy antivirus software and simply set it and forget it. Endpoint Protection (also referred to as Endpoint Security) allows you to protect your business network anytime your professionals access your network remotely using devices like smartphones, laptops, tablets or other wireless devices. 


Ricoh IT Services can install, monitor, update and patch your endpoint security to help you avoid costly system failures, damages or security breaches.


Ricoh’s Endpoint Protection as a Service security team can:


  • Patch the most common third-party applications on a monthly basis (including software from Adobe and Java)
  • Proactively manage antivirus endpoint protection for your servers and workstations
  • Perform real-time audits of your environment to ensure antivirus is installed, updated and reporting from all workstations and servers

A few of the benefits from Ricoh’s Endpoint Protection as a Service solution are:


  • A centralized security platform that's monitored and managed by our security team
  • Virus, malware, and ransomware alerts sent to Ricoh's security team for quick response
  • Monthly reports that show threat details, number of protected devices and patching specifics

Email Security as a Service

Block threats before they get to your inbox

email security

Email threats like phishing, spamming, masquerading and stealing affect your reputation and your bottom line. Get the emails that matter and protection from the ones that don’t.


Email security uses technology to inspect incoming emails for malicious threats and encrypts or secures outbound email traffic to protect data, mailboxes, users, and organizations from cybersecurity attacks and other malicious intent.

Ricoh’s Email Security as a Service security team can:


  • Proactively manage and filter email anti-spam and antivirus settings
  • Establish, maintain and adjust your company's malware and anti-spam policies
  • Manage whitelists and blacklists
  • Quickly and effectively manage incident resolutions

A few of the benefits from Ricoh’s Email Security as a Service solution are:


  • Trusted cloud email security
  • Flagging of excessive spam activity, escalation and resolution from our email security team
  • Monthly reports detailing email volume, top spam recipients and blocked spam and malware

Ricoh’s security offerings are delivered by a cross-functional team of experts. We’ll protect your network, data and end-users from the threat of cybercriminals. Build your network defenses with Ricoh’s IT Security Solutions.

See more on our solutions

  • IT Support Services

    Ricoh provides on-demand end-to-end IT Support Services aligned to your business needs. You can choose us to fully manage your IT department or augment the one you have. We are there for you 24/7 for 365 days a year. Get back to focusing on what you do best and leave IT to us!

  • IT Procurement & Project Management

    Spend smarter. We partner with the most trusted technology brands on the market, ensuring great pricing and availability of devices, servers and other hardware that your business needs. In addition, our PMP-certified team can keep your project organized and effective from beginning to end.

  • Technology Consulting & Assessments

    Know the state of your IT. Get the data and comprehensive assessment you need to make informed decisions about your IT environment. Our team of virtual CIOs can create a customized plan that that starts and ends with your business and prioritizes your business goals through technology alignment.

1Forbes, 2019, “Data Breaches Expose 4.1 Billion Records In First Six Months of 2019”,