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End of support of Windows 7 software included on Ricoh products and services
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About MyRicoh
About MyRicoh

About MyRicoh

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Ricoh Knowledge Base

Maintenance Services

Read about our standard and custom maintenance offerings — and the experienced, certified people who deliver them.

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Safety Data Sheets

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Ricoh Developer Support
Ricoh Developer Support

Ricoh Developer Support

Commercial & Industrial Printing Support

Commercial & Industrial Printing Support: 877-318-8968

Infoprint Support & Supplies: 888-426-7746

Software Support Handbook >

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    In situ shot of a CIP printer from Ricoh

    Contact Ricoh Canada

    Customer Services

    Toll Free: 1.888.742.6417
                    1.888.RICOH.1ST
    Phone:     905.795.9659
    Fax:          905.795.6926

    Technical Support

    Technical Support (24x7): 1.800.263.0815

    Production Print Support Centre 
    Tel:1-800-RICOH-PP
          1-800-742-6477


    *Note: For customers calling from Canada, once you have reached a PPSC technical specialist, please first specify the city and country you are calling from. PPSC support is not available in French.

    Service/Dispatch
    Toll Free: 1.800.267.9469

    Place a service call


    *For CIBC customers placing Service Calls please call 1.800.565.8585

    Product Support

    Phone: 1-800-263-0815

    For customer support in the following Solutions/Services, please contact the Ricoh Canada Application Support Desk:

    • Laserfiche On Premise  (SaaS & PaaS)

    • EzeScan

    • Interactive White Board 

    • Advanced Videxio Live, (Licensing and Customer account creation)

    • Ricoh Expense Management (REX) 

    • Unified Communication (Licensing)

    • RCloud Backup (Service End-of-Life, Application Sunsetting)

    1-800-693-2779 

    For all other solutions/services support, please contact the Ricoh USA Solution Support Desk:

    1-888-424-1573, select option #3 then option #2

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