Les nouveaux flux d’informations numériques s’intègrent parfaitement aux applications d’affaires de première ligne et administratives, sans avoir besoin de remplacer intégralement l’infrastructure. Les employés sont beaucoup plus efficaces — 20 % plus productifs d’après la première estimation — parce qu’ils peuvent :
- Interagir avec les spécialistes de l’inventaire ou de la facturation, car tout le monde peut extraire des informations pertinentes en un clic ou deux.
- Trouver l’information dont ils ont besoin sans avoir à chercher à travers des piles de papier et de nombreux courriels.
- Accélérer les décisions liées aux demandes des clients et aux litiges.
- Compter sur la réception de formulaires complets et précis de la part de leurs collègues.
De plus, le personnel TI ne passe plus de temps sur les boîtes de réception et les serveurs de réseau qui étaient auparavant encombrés de courriels. Et les clients sont heureux, car ils peuvent obtenir un retour d’information instantané concernant leurs commandes et leurs retours.
En se basant sur la réduction des redondances et des conjectures, le détaillant prévoit réduire les coûts d’exploitation de 15 millions de dollars sur une période de trois ans.
The new digital information workflows integrate flawlessly into front and back office line-of-business applications, with no need to rip and replace infrastructure. Workers are far more efficient — an early estimate is 20% more productive — because they can:
- Interact with inventory or billing specialists because everyone can pull up relevant information with a click or two.
- Find the information they need without searching through stacks of paper and scores of emails.
- Speed up decisions related to customer requests and disputes.
- Count on receiving complete, accurate forms from coworkers.
In addition, the IT staff isn't spending time on inboxes and network servers that used to be clogged with emails. And customers are happy because they can get instant feedback on orders and returns.
Based on reducing redundancies and guesswork, the retailer expects to reduce operating costs by $15 million over a three-year period.
The new digital information workflows integrate flawlessly into front and back office line-of-business applications, with no need to rip and replace infrastructure. Workers are far more efficient — an early estimate is 20% more productive — because they can:
- Interact with inventory or billing specialists because everyone can pull up relevant information with a click or two.
- Find the information they need without searching through stacks of paper and scores of emails.
- Speed up decisions related to customer requests and disputes.
- Count on receiving complete, accurate forms from coworkers.
In addition, the IT staff isn't spending time on inboxes and network servers that used to be clogged with emails. And customers are happy because they can get instant feedback on orders and returns.
Based on reducing redundancies and guesswork, the retailer expects to reduce operating costs by $15 million over a three-year period.
The new digital information workflows integrate flawlessly into front and back office line-of-business applications, with no need to rip and replace infrastructure. Workers are far more efficient — an early estimate is 20% more productive — because they can:
- Interact with inventory or billing specialists because everyone can pull up relevant information with a click or two.
- Find the information they need without searching through stacks of paper and scores of emails.
- Speed up decisions related to customer requests and disputes.
- Count on receiving complete, accurate forms from coworkers.
In addition, the IT staff isn't spending time on inboxes and network servers that used to be clogged with emails. And customers are happy because they can get instant feedback on orders and returns.
Based on reducing redundancies and guesswork, the retailer expects to reduce operating costs by $15 million over a three-year period.
The new digital information workflows integrate flawlessly into front and back office line-of-business applications, with no need to rip and replace infrastructure. Workers are far more efficient — an early estimate is 20% more productive — because they can:
- Interact with inventory or billing specialists because everyone can pull up relevant information with a click or two.
- Find the information they need without searching through stacks of paper and scores of emails.
- Speed up decisions related to customer requests and disputes.
- Count on receiving complete, accurate forms from coworkers.
In addition, the IT staff isn't spending time on inboxes and network servers that used to be clogged with emails. And customers are happy because they can get instant feedback on orders and returns.
Based on reducing redundancies and guesswork, the retailer expects to reduce operating costs by $15 million over a three-year period.
The new digital information workflows integrate flawlessly into front and back office line-of-business applications, with no need to rip and replace infrastructure. Workers are far more efficient — an early estimate is 20% more productive — because they can:
- Interact with inventory or billing specialists because everyone can pull up relevant information with a click or two.
- Find the information they need without searching through stacks of paper and scores of emails.
- Speed up decisions related to customer requests and disputes.
- Count on receiving complete, accurate forms from coworkers.
In addition, the IT staff isn't spending time on inboxes and network servers that used to be clogged with emails. And customers are happy because they can get instant feedback on orders and returns.
Based on reducing redundancies and guesswork, the retailer expects to reduce operating costs by $15 million over a three-year period.
